Elektronska uprava

Abstract

Savremeni način komunikacije u kome se vreme podele informacija izražava u sekundama, kao podrazumevajuću činjenicu ustanovio je internet. U tom smislu, uprave savremenih država prinuđene su da se modrnizuju kako bi mogle efikasno da odgovore na zahteve građana. Uvođenjem elektronske uprave, menja se i njen koncept, pa su građani u bitno povoljnijem položaju, kao korisnici javnih usluga. Kako bi pratila savremeni trend, Srbija je uvela niz novena u oblasti e– uprave i osnovala Vladinu Kancelariju za informacione tehnologije i elektronsku upravu.

If one looks at the level of sophistication of twenty services in the Republic of Serbia in 2009, we can conclude that most of the services (7), or more than half, were developed to the first level – only information available on the website of the competent authority or institution authorized to provide services. Five services met the second level, and four services were developed by the third level. The fourth level of sophistication had only four services that were the most developed: job search, customs declarations, public libraries and the mortgage register of legal entities. Although certain legal regulations were adopted in the field of e-government, in 2009 Serbia was only at the beginning of the creation of e-government. It was necessary to enact a number of new legal texts, whose adoption and proper implementation in the coming period would significantly improve the quality of life of Serbian citizens and create a much better business environment necessary for companies. Ten years later, we have a situation in which Serbia becomes the leading regional leader in the field of e-government, with specially developed services for citizens, the economy and the state administration. The Government has also established an Office for Information Technology and eGovernment as an operational body with the task of looking after the design, harmonization, development and functioning of eGovernment systems and information systems and infrastructure of state administration bodies and government departments. In this respect, it is noticeable that the Government, by its actions, sets an example for all state bodies to use the benefits of e-government in the same way. Adoption of the proposal of the Program of Development of eGovernment in the Republic of Serbia for the period from 2019 to 2022 presented the priority projects in the field of digitalization of administration in the coming period. This is, first and foremost, the spread of high-speed internet throughout Serbia, as well as the construction of the State Data Center in Kragujevac as a strategic infrastructure that will enable the development of new eGovernment services and increase the security of stored data. The introduction of electronic services in many more areas is one of the main goals of the state administration.