How to protect consumers in the digital era: An example of the online choice architecture
2024
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The ongoing process of digitalisation has brought a number of new challenges to the existing regulatory frameworks for consumer protection. One of these major challenges is the phenomenon of the online choice architecture, which is used to push consumers to make specific economic decisions while acting as participants of the digital market. In the majority of cases, such pressures should not be allowed as they rely on consumers vulnerability. This paper examines the phenomenon of online choice architecture and the fact that the existing consumer law framework does not provide adequate legal protection to the consumers from online choice architecture, calling for a consumer law reform that would enable better protection of consumers.
Ključne reči:
Unfair Commercial Practices Directive / online choice architecture / digital Services Act / dark patterns / consumer lawIzvor:
Anali Pravnog fakulteta u Beogradu, 2024, 72, 1, 1-20Institucija/grupa
Pravni fakultet / Faculty of Law University of BelgradeTY - JOUR AU - Đurović, Mateja PY - 2024 UR - https://ralf.ius.bg.ac.rs/handle/123456789/1896 AB - The ongoing process of digitalisation has brought a number of new challenges to the existing regulatory frameworks for consumer protection. One of these major challenges is the phenomenon of the online choice architecture, which is used to push consumers to make specific economic decisions while acting as participants of the digital market. In the majority of cases, such pressures should not be allowed as they rely on consumers vulnerability. This paper examines the phenomenon of online choice architecture and the fact that the existing consumer law framework does not provide adequate legal protection to the consumers from online choice architecture, calling for a consumer law reform that would enable better protection of consumers. T2 - Anali Pravnog fakulteta u Beogradu T1 - How to protect consumers in the digital era: An example of the online choice architecture EP - 20 IS - 1 SP - 1 VL - 72 DO - 10.51204/Anali_PFBU_24101A UR - conv_3451 ER -
@article{ author = "Đurović, Mateja", year = "2024", abstract = "The ongoing process of digitalisation has brought a number of new challenges to the existing regulatory frameworks for consumer protection. One of these major challenges is the phenomenon of the online choice architecture, which is used to push consumers to make specific economic decisions while acting as participants of the digital market. In the majority of cases, such pressures should not be allowed as they rely on consumers vulnerability. This paper examines the phenomenon of online choice architecture and the fact that the existing consumer law framework does not provide adequate legal protection to the consumers from online choice architecture, calling for a consumer law reform that would enable better protection of consumers.", journal = "Anali Pravnog fakulteta u Beogradu", title = "How to protect consumers in the digital era: An example of the online choice architecture", pages = "20-1", number = "1", volume = "72", doi = "10.51204/Anali_PFBU_24101A", url = "conv_3451" }
Đurović, M.. (2024). How to protect consumers in the digital era: An example of the online choice architecture. in Anali Pravnog fakulteta u Beogradu, 72(1), 1-20. https://doi.org/10.51204/Anali_PFBU_24101A conv_3451
Đurović M. How to protect consumers in the digital era: An example of the online choice architecture. in Anali Pravnog fakulteta u Beogradu. 2024;72(1):1-20. doi:10.51204/Anali_PFBU_24101A conv_3451 .
Đurović, Mateja, "How to protect consumers in the digital era: An example of the online choice architecture" in Anali Pravnog fakulteta u Beogradu, 72, no. 1 (2024):1-20, https://doi.org/10.51204/Anali_PFBU_24101A ., conv_3451 .