In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite.
Keywords:
public administration / e-government / administrative reform
Source:
Anali Pravnog fakulteta u Beogradu, 2009, 57, 3, 225-238
TY - JOUR
AU - Lilić, Stevan
AU - Drenovak, Mirjana
PY - 2009
UR - https://ralf.ius.bg.ac.rs/handle/123456789/459
AB - In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite.
PB - Univerzitet u Beogradu - Pravni fakultet, Beograd
T2 - Anali Pravnog fakulteta u Beogradu
T1 - Public administration and e-government in Serbia
EP - 238
IS - 3
SP - 225
VL - 57
UR - conv_173
ER -
@article{
author = "Lilić, Stevan and Drenovak, Mirjana",
year = "2009",
abstract = "In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite.",
publisher = "Univerzitet u Beogradu - Pravni fakultet, Beograd",
journal = "Anali Pravnog fakulteta u Beogradu",
title = "Public administration and e-government in Serbia",
pages = "238-225",
number = "3",
volume = "57",
url = "conv_173"
}
Lilić, S.,& Drenovak, M.. (2009). Public administration and e-government in Serbia. in Anali Pravnog fakulteta u Beogradu
Univerzitet u Beogradu - Pravni fakultet, Beograd., 57(3), 225-238.
conv_173
Lilić S, Drenovak M. Public administration and e-government in Serbia. in Anali Pravnog fakulteta u Beogradu. 2009;57(3):225-238.
conv_173 .
Lilić, Stevan, Drenovak, Mirjana, "Public administration and e-government in Serbia" in Anali Pravnog fakulteta u Beogradu, 57, no. 3 (2009):225-238,
conv_173 .
