Public administration and e-government in Serbia
Apstrakt
In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite.
Ključne reči:
public administration / e-government / administrative reformIzvor:
Anali Pravnog fakulteta u Beogradu, 2009, 57, 3, 225-238Izdavač:
- Univerzitet u Beogradu - Pravni fakultet, Beograd
Institucija/grupa
Pravni fakultet / Faculty of Law University of BelgradeTY - JOUR AU - Lilić, Stevan AU - Drenovak, Mirjana PY - 2009 UR - https://ralf.ius.bg.ac.rs/handle/123456789/459 AB - In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite. PB - Univerzitet u Beogradu - Pravni fakultet, Beograd T2 - Anali Pravnog fakulteta u Beogradu T1 - Public administration and e-government in Serbia EP - 238 IS - 3 SP - 225 VL - 57 UR - conv_173 ER -
@article{ author = "Lilić, Stevan and Drenovak, Mirjana", year = "2009", abstract = "In the context of a knowledge-based economy, the concept of e-government is taking effect in terms of efficiency, effectiveness, as well as in meeting the needs of democratic transition. Introducing e-government is an integral part of widespread public administration reforms that include 'redefining' government. The main premise of e-government is that government information and services must be equally accessible to all citizens. Access to vital government information and rendering on-line public services (e.g. issuing permits, personal documents, submitting applications etc) by an 'open government' is creating a new quality of public services. Due to this technical aspects of introducing e-government must seriously consider legal issues that arise from the new information and knowledge-based communication between government and citizen. In this model, the status of citizens as 'customers' of e-government public services is prerequisite.", publisher = "Univerzitet u Beogradu - Pravni fakultet, Beograd", journal = "Anali Pravnog fakulteta u Beogradu", title = "Public administration and e-government in Serbia", pages = "238-225", number = "3", volume = "57", url = "conv_173" }
Lilić, S.,& Drenovak, M.. (2009). Public administration and e-government in Serbia. in Anali Pravnog fakulteta u Beogradu Univerzitet u Beogradu - Pravni fakultet, Beograd., 57(3), 225-238. conv_173
Lilić S, Drenovak M. Public administration and e-government in Serbia. in Anali Pravnog fakulteta u Beogradu. 2009;57(3):225-238. conv_173 .
Lilić, Stevan, Drenovak, Mirjana, "Public administration and e-government in Serbia" in Anali Pravnog fakulteta u Beogradu, 57, no. 3 (2009):225-238, conv_173 .